Welcome to Wheatfield Surgery
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Important Information regarding Coronavirus
In line with government guidance we shall slowing be reintroducing some face to face consultations for nurse appointments. Please note that for GP appointments or minor illness appointments we shall be keeping our total triage plan in place. This means that all GP or minor illness consultations will be conducted over the telephone in the first instance. This may then be converted to a video consultation if it is felt appropriate by the clinician. Only then, if it is clinically necessary, a face to face appointment will be booked for you by the clinician following this telephone or video consultation.
The front door at the surgery will remain closed with the intercom system in place. This does not mean that the surgery is closed but is a measure we will be keeping in place to manage the footfall into the practice. Please do not attend the surgery under any circumstances unless you have been instructed to be a member of the surgery team. For all other queries please telephone the surgery on 01582 601116 or email email@example.com
If you have been asked to attend the surgery by a member of the team for an appointment, the receptionist will now take your temperature at the gate. This is to ensure that you do not have a temperature. You will also be asked if you are displaying any of the other Covid symptoms. If you have a high temperature or are displaying any of the other Covid symptoms we will ask you to return home and self isolate for 7 days.
Please can you still ensure that you wear a mask when attending the surgery.
These measures are in place for the safety of all our patients and staff and we would like to thank you for your co-operation during this difficult time
Please click on the link to view a video message from Dr Sanjay Sharma
A message from Dr Sanjay Sharma
Please read important patient information on how to access primary care services Primary Care Access during Covid
Questions around suspected cancer during Coronavirus Cancer Charity Support
Update to guidance for people who are clinically extremely vulnerable (shielding)
The Government has updated the guidance for people who are clinically extremely vulnerable to Covid 19 and have been advised to shield. The update from Government comes into effect from today. In summary the changes are:
•The advice for people identified as clinically extremely vulnerable is that they should continue to shield until at least the 30 June but from 1 June, they can spend a short period of time outdoors each day with members of their household, still maintaining 2m distance from others.
•If the shielded person lives alone, the Government is advising they can meet one other person from a different household, maintaining strict social distancing. The advice is that this be the same person each time.
•Important aspects of Government’s policy and guidance remain the same. Apart from going outside once per day, a shielded person should continue to avoid all non-essential face to face contact. This means they should still not go shopping or to pharmacies.
•The support for shielded people remains in place and unchanged.
The Government has also confirmed that it will be reviewing shielding guidance alongside wider changes to social distancing, including plans to write to those on the shielding patients list with information about next steps on shielding after the next review on 15 June
Testing is now open to any member of the public with COVID-19 symptoms by visiting www.nhs.uk/coronavirus or calling 119 to book a test.
Please be advised that if you have a telephone consultation booked we currently cannot be specific on the time the GP or Minor Illness Nurse will call you. The receptionist will advise you of a timeframe to expect the call on booking the appointment.
Advice on returning to work or school
Patients who are in the vulnerable (but not shielded) group, who have concerns about returning to work may be contacting their GP for information or advice to share with their employers. While GPs may decide to provide a medical summary for patients, it is not appropriate for GPs to give advice about returning to work as they will not know the individual circumstances of a patient’s workplace. This is an HR issue between the patient and their employer.
The following letter can be printed and passed to your employer Letter for Employers
Similarly, it is inappropriate for GPs to be asked to provide letters for parents who are concerned about their children returning to school, and concerns have been raised nationally that the guidance to parents refers to them “following medical advice”, which will encourage them to ask their GPs for this. It is for parents to determine if it is safe for their children, in discussion with the school, not for GPs.
From today the general clinical case definition for
COVID-19 has been updated to include loss of or change in smell or taste. It is
New continuous cough OR fever OR loss of/ change in smell
Everyone, including health and social care workers, should
self-isolate if they develop a new continuous cough or fever or loss of/ change
in smell or taste.
The individuals household should also self-isolate for 14
days as per the current guidelines and the individual should stay at home for 7
days, or longer if they still have symptoms other than cough or loss of sense
of smell or taste.
Childhood Immunisations - please be aware that we are still seeing children for their immunisations. If your child immunisations are due please telephone the surgery on 01582 601116 to book an appointment with the practice nurse
The government have launched a new website for patients to use in finding out what help they can get if affected by coronavirus. This service is available to all patients who are seeking advice and guidance on the topics such as:
· feeling unsafe
· going in to work
· paying bills or being unemployed
· getting food
· having somewhere to live
· mental health and wellbeing
Wheatfield Surgery Requests you to Stay Safe
Please see important patient information on Coronavirus and how to help the surgery at this difficult time Advice for patients
PLEASE NOTE THAT WHERE POSSIBLE WE SHALL BE POSTING PRESCRIPTIONS, SICK NOTES AND OTHER PAPERWORK TO PATIENTS TO REDUCE FOOTFALL TO THE PRACTICE
DUE TO THE CURRENT CORONAVIRUS SITUATION WE HAVE BEEN ADVISED BY PUBLIC HEALTH TO DISABLE ONLINE BOOKING FOR FACE TO FACE APPOINTMENTS - ALL REQUESTS FOR FACE TO FACE APPOINTMENTS WILL HAVE TO BE BOOKED BY CALLING THE RECEPTION TEAM.
WE WILL RE-ENABLE THIS FEATURE ONCE ADVISED TO DO SO
THANK YOU FOR YOUR CO-OPERATION
The NHS in Bedfordshire and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff.
Anyone who has symptoms of a cough or high temperature, should immediately:
- Stay indoors and avoid contact with other people, your whole household with need to self-isolate for 14 days (self-isolation)
Information for the public is available at gov.uk/coronavirus.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus.
We had our CQC inspection in August 2019. We were rated as Requires Improvement. Please see link to CQC inspection report below. Please be assured that we have taken this rating seriously and have rectified all actions identified in the report
CQC Rating - Requires Improvement
Please find a copy of our patient newsletter here
There are designated disabled car-parking bays outside the surgery, the surgery is all on one level so the whole building is accessible for wheelchair users. There are specific toilet facilities for patient's who have a disability.
Wheatfield Surgery is an Accredited Training Practice
The surgery is an accredited training practice for doctors who want to specialise as a GP. Our GP registrars are fully qualified doctors who have several years of hospital experience. They are attached to the Practice for periods of 6 to 12 months and provide the same range and standard of care as the other doctors in the Practice team. The consultations of GP registrars are sometimes videoed for training purposes. We always ask your permission beforehand and the recording will only take place if you agree to this and provide your written consent.
Statement of Intent
We offer the facility for patients to view online, export or print any summary information from their records relating to medications, allergies and adverse reactions.
Statement of Purpose
View our Statement of Purpose here
Statement of Purpose
Protected Learning Days
The surgery will close at 2:00pm every 6 weeks for protected learning. If you require medical help when the surgery is closed please call 111
SystmOne Online - How to register for SystmOnline (if you require this in another language, please let us know)
Appointments Online - Login here
Ordering Medication Online - Order here
(Site updated 21/07/2020)